Discover Card has made what some may call a fatal mistake in the credit card industry. Discover was known for its small bank-like friendliness until now. They gave you a real cash back onto your statement which was the most non-hassle of them all. The credit crisis has made all the banks greedy including the friendly credit card issuer Discover Card.
Discover now is making you wait until you get $50 in reward to get cash back instead of the $20 previous. This is more than double the increased time to have to wait and to have to make more and more purchases which some people may have to wait years to add up the small under 1% payouts from Discover. This is a sad change to Discover policy that recently changed.
I have been with Discover Card for over ten years now and never have they pulled a fast one on me like this. The fact that I could go online and redeem my $20 to my account was the ONLY reason I had a Discover Card instead of a Citi ThankYou or a Chase Points card where there is much more hassle involved.
The customer service rep acted as if we could earn more in their shopping mall called ShopDiscover. ShopDiscover is nothing more than a site where they get paid the more you buy online from the links they send you. EVERYONE has one of these now including Chase and Bank of America Add It Up. This service is similar to Ebates and online shopping malls with the airlines. This is certainly not the answer to the steep increase of redemption at Discover Card.
My friends, family, and co-workers will all be in shock when they sign into their account online and find that they will no longer be able to redeem cash at $20. Of course, there will be the $20 redemption of gift cards that no one wants for these companies that are all going out of business like Red Lobster (I mean really?).
Call Discover at 1-800-347-2683 and complain. Get this changed now!!
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